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September 07 Businessexcellence 47 Miron’s ‘round table’ philosophy gets its professionals involved with projects and their owners from the earliest possible stage, and is designed to ensure close liaison throughout. Miron’s approach leads to informal, intense discussions that assure quality, that schedules are met, and competitive pricing is retained, which Miron does not believe is incompatible with a well-paid, highly-skilled staff. “We created our School of Construction about seven years ago,” Kippenhan said. “It uses education as the means to improve workforce standards and covers everything from safety to project-specifi c issues. We explain why our rules are as they are, which helps our people to take more pride in their work and to become more professional.” But quality people are expensive. How does Miron square that circle? “We fi rmly believe that quality people are more effective in the process. Quality is a benefi t that our clients are not willing to sacrifi ce. Quality and expertise demand a good wage and we feel that is a fair trade. As we’ve grown, we’ve gained a lot of dedicated individuals, who take pride in their work. It’s defi nitely a win-win situation, for us and our customers.” The future of construction is not going to be the same as its past; that’s a foreign country, where they did things differently. Miron is proud to have won LEED (Leadership in Energy Effi cient Design) accreditation. “Green issues are becoming more important, especially as energy prices have risen and continue to increase,” said Kippenhan. “Effi cient needn’t be expensive; the higher upfront cost works out at about three to four per cent, and that pays for itself in reduced utility costs over about two years. Energy effi ciency is the future, and we’re excited to be a part of it.” Miron Construction