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September 07 Businessexcellence 3 Jenner & Block 49 Changing the law Change is gradual in a law firm, but it can be done, and others in the profession are taking notice. Ayres Associates 52 People first A policy of employee involvement and motivation compensates for the national shortage of engineers. Erie County Medical Center Standards of health Standard operating procedures have revived the fortunes of this public benefit corporation (PBC). Boyle Engineering Seen and heard A new five point strategic plan for growth includes making more noise in the marketplace. McGuireWoods 21st century law A well established law firm building for the future with a lean enterprise model. IMC Construction Strength in diversity Strong, steady growth is attributed to a diversity of services and market sectors. Nixon Peabody Excellence at law A change of structure and approach as the global economy changes client needs. Callinan Mines Miner key A mining company led by an industry veteran with a skill for discovering rich mineral deposits. Bureau Veritas North America Truth emerging Establishing a strong corporate identity after acquiring some of the leading names in testing and certification. E-J Electric Installation Engineering excellence Taking on some of the biggest and most prestigious projects in the industry. Urbitran Group Slicker cities A strategy of growth by acquisition to improve the transportation infrastructure of even more cities. Century Mining Golden opportunities Industry veteran Margaret “Peggy” Kent pulls no punches with her wheeler-dealer strategy. 58 55 70 72 44 78 67 Industry perspectives 74 61 76 64 78 20 52

Businessexcellence September 07 4 Thella F. Bowens Bachelor of Arts degree from Barnard College of Columbia University, followed by graduate work at the University of North Texas and University of Missouri-Kansas City. Thirty years’ experience in public administration, with the last 18 years in aviation, including a period as Deputy Executive Director of Kansas City International Airport and the city’s two general aviation airports. Seven years as Director of Aviation for San Diego Unified Port District, until San Diego County Regional Airport Authority was created in March 2003, since when she has been its President and CEO. Member of the boards of the National Conflict Resolution Center, the San Diego World Trade Center, the San Diego Regional Economic Development Corporation, the San Diego Regional Chamber of Commerce, the Airports Council International—North America, and the American Association of Airport Executives Policy Review Committee. Flight plan Thella Bowens, CEO of San Diego County Regional Airport Authority, tells Martin Ashcroft about the Airport’s Master Plan for growth, despite serious constraints on its future capacity San Diego International Airport has a unique history and some unique present day circumstances. In 1927, Charles A Lindbergh took off in The Spirit of St Louis from Dutch Flats, just north of the current airport, on the first leg of the journey that would end with his becoming the first person to fly solo across the Atlantic. The following year, The San Diego airfield opened on Pacific Highway and was dedicated in his honor. It was the first federally certified airfield capable of serving all types of aircraft, including seaplanes, and is still referred to as Lindbergh Field. Eighty years later, the airport is looking for ways to cope with its growth. San Diego has only one runway, and no realistic prospect of building another. “Our estimate is that somewhere between 2018 and 2022 we’re going to run out of capacity,” says Thella Bowens, CEO of San Diego County Regional Airport Authority, which took over ownership and operations of the airport in 2003 from the San Diego Unified Port District. San Diego is already the busiest single-runway commercial service airport in the United States, handling close to 600 daily arrivals and departures with an average of 48,000 passengers a day. The Airport and its affiliated enterprises contribute almost $10 billion annually to the regional economy. It earns its international appellation by serving Mexico and Canada, although the majority of its flights are to and from other US cities. The Airport Authority wanted to build a second airport at the former Miramar Naval Air Station, but San Diego county voters rejected the plan. So what are the chances of building another runway? “It’s not impossible, but it’s improbable,” says Bowens. “The best way to get another runway in here would be to develop what’s called a closed-V runway, but to do that we’d have to remove a major military facility, some major government