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Businessexcellence September 07 54 Quinn, “which is already gaining a foothold in the Arizona transportation market.” This particular office opening followed an extensive nationwide study of transportation markets, which identified several states with potential for growth in transportation design. The company continues to look for opportunities to expand through acquisitions or office openings in all three of its geographic areas and in all service lines and marketplaces. Its various offices collaborate as a unified company of many specialists to find smart solutions to clients’ problems, says Quinn. “We bring a personal touch and responsive service. With an eye toward innovation, we are committed to providing our employees challenges and opportunities for success, while honoring our commitments to our clients and the communities in which we work.” Florida and Georgia. An opportunity for another major geographic expansion took place in 1994 with the acquisition of a water resources firm in Fort Collins, Colorado, which also brought a Sacramento, California, office into the fold. “The wellestablished water resources expertise in these offices complemented the firm’s existing water resources operations in the Midwest and opened new marketplaces to us,” says Quinn. “The company markets all of its service lines throughout its geographic reach, which has resulted in the diversification of our services wherever we do business.” Transportation and municipal engineering now represent a significant proportion of the company’s southeast operations and are growing in the West. “Our most recent expansion is the opening of our Phoenix office in 2006,” says Ayres Associates

September 07 Businessexcellence 55 CEO Michael Young tells Jenn Monroe how standard operating procedures have resuscitated Erie County Medical Center Erie County Medical Center Standards of health