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November 07 Businessexcellence 121 County Police shooting range at the lower level and a helipad on the roof. “Urbitran parking garages are never just parking spaces, but rather an effective, multipurpose utilization of space, with opportunities to increase revenue or to add value to the surrounding community.” Urbitran has evolved to become what Horodniceanu describes as “a group of boutiques in a mall”. It’s organized into four groups, covering an array of services including traffic & transportation planning and engineering; travel demand forecasting, bus rapid transit planning, urban and master planning, architectural design and infrastructure design and construction management/inspection services. There is much consolidation going on in the consulting industry today and companies like Urbitran could be squeezed out if they do not expand. “Fifteen to 20 years ago, I would have been delighted with revenues of $35 million per year,” Horodniceanu explained. “Now, we have to accept that size is an issue. If we’re presented with a multi-billion dollar project, we can’t compete with the global companies. We are now actively pursuing a policy of expansion, by acquisition and/ or merger. We’re evolving from our initial, entrepreneurial phase to a more organized, corporate structure. We hired a new COO three years ago, who implemented fi nancial controls, upgraded our business software, created new managerial tools for our project managers and so on. He’s helped us to understand the perils of not doing well and the opportunities that come with doing business properly. With the right fi nancial tools, we’re well-placed to take Urbitran to the next level.” UrbitranGroup

122 Businessexcellence November 07 Many hardened travelers think of airports as a necessary evil. A means to an end. Halifax Robert L. Stanfield International Airport in Nova Scotia, Canada, however, is far more than that. The recently retired president and CEO of Halifax International Airport Authority (HIAA), Eleanor Humphries, has left a legacy of success. She has appeared on Atlantic Business Magazine’s Atlantic Canada’s Top 50 CEOs list for five consecutive years and has subsequently been added to its CEO Hall of Fame. “I’ve had ample opportunity to observe Eleanor’s management style,” commented Dawn Chafe, Editor of Atlantic Business Magazine. “What I’ve noticed consistently over time is her flair for flawless multitasking and project execution, as well as superior grace under pressure. Regardless of how busy or how difficult her day might be, Eleanor Humphries retains her composure and her high regard for the people on her team. She is, in all ways, a class act.” Frank Matheson, chairman of HIAA’s board of directors, also sang her praises. “Eleanor certainly deserves this prestigious recognition. She has accomplished great things for us over the past two years. Receiving this award for the fifth time and being inducted into the Hall of Fame demonstrates her dedication, commitment, and leadership— qualities we value so much at HIAA.” Humphries enjoyed many achievements during her tenure with HIAA, including the establishment of a US pre-clearance customs unit, significant capital improvements, a very successful inaugural bond issue, and growth in the volume of passengers and cargo moving through the airport. Although Eleanor Humphries announced her resignation in July 2007, she leaves an organization with vision, morals, and strength. Joyce Carter, previously VP of finance and CFO, is the newly appointed interim president and CEO. “Our greatest asset is our stability,” she said, on her appointment. “The strength of our organization and the commitment of our many partners here at Halifax Stanfield International Airport ensure that we will maintain the high standard of service that we have established for ourselves.” In 2006, Humphries set plans in motion for a multi-year improvement program, with investments of over $58 million to cover construction of a commuter facility, the US pre-clearance facility, installation of a common use ticket counter and baggage system, and phase II of the runway restoration program. HIAA is considered Atlantic Canada’s gateway to the world and is the region’s principal full-service airport, providing passengers and cargo clients with access to markets across the country, the US, and Europe. During 2006, HIAA generated $39.5 million in operating revenues and collected $12.3 million in Airport Improvement Fees, for total revenues of $51.8 million. The airport hosts nearly 3.4 million Kate Sawyer discovers why Halifax Robert L. Stanfield International Airport wins so many awards Topflight