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January 08 www.bus-ex.com 71 TheJayGroup a consolidation of three existing buildings, that was designed with employee satisfaction in mind. Features include an in-house café, concierge service and fi tness path. “We don’t ever rest; we’re constantly trying to shake things up and do more to make ourselves a place where people want to come to work,” Chryst says. The Jay Group has also employed an openbook management policy for years, communicating constantly with employees about the company’s growth, challenges and opportunities and how they play an integral role in it all. Lancaster County, Pennsylvania is probably better known as Amish Country than as a business hotbed, but Chryst says the location has been perfect, enabling the company to fi nd both a strong full-time workforce and the surge in seasonal workers it needs during heavy promotional times. “It’s an excellent place for us to be. We are in an area with both a tremendous work ethic coupled with a sophisticated workforce. Our people are tremendous.” Those people have been needed to keep up with the company’s growth. From 2000 to 2006, it had annual revenue growth of 29 percent per year. In fact, The Jay Group was just named to the 2007 Inc. 5,000 Fastest Growing Companies list. While that pace may not continue in coming years, Chryst believes the company will continue to post above-average growth in the 15 to 20 percent range. “That continued expansion will be driven by a deliberate and carefully executed sales strategy that takes the company’s historic experience and success into account,” she says. “We see a very rich funnel of potential customers out there and we have a very systematic process for making them our long-term customers.”