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SAS ® Professional Services Maximising the return on your investment Consulting Education Support Managed Services Advisory Services

SAS ® Professional Services Overview Our objective is to be your trusted technology and business partner. We aim to help you get the best out of your investment in SAS ® by delivering excep-tional quality services – across the full range of SAS solutions – in parallel with our expert guidance and advice. Our commitment is to ensure your com-plete satisfaction with our software and services. Four facts make SAS ® Professional Services exceptional: 1. We offer you business and technical advice based on our deep industry knowledge and expertise in many sectors, including financial services, telecommunications, life sciences, retail, manufacturing, automotive, media, government and education. 2. Our consultants' expertise ranges from risk management for retail banks, cost control in the public sec-tor, churn analysis within the com-munications sector, to supply chain optimisation in retail, and beyond. 3. We provide you with unique insights into SAS and its capabilities, helping you achieve a more rapid and sus-tained return on investment. 4. We have solid references from suc-cessful user organisations and SAS communities in multiple business sectors. SAS Services Advisory Services Your organisation's success depends upon doing the right things even better. Identifying problems before they be-come critical, opportunities before they are missed, and predicting outcomes before embarking on a course of action will make the difference between suc-cess and failure. Our advisory consultants have a wealth of experience gained working with many hundreds of customers across all industry sectors; notably finance, telecommunications, retail and govern-ment. Alongside this industry domain expertise, we give you practical insights into how your organisation can use business analytics to become more focused, more effective and ultimately more successful. Such advice can be offered independent of any SAS software. Indeed, we have a number of packaged services in this category including a Value Optimisation Assess-ment, Marketing Effectiveness Audit, Data Quality Audit and Team Perfor-mance Assessment. Sound advice. In- depth knowledge. Hands- on support. Consulting From initial assessment to ongoing management, SAS ® Consulting helps you reap the benefits of our software and solutions fast. Our consultants listen and learn about your organisation before providing the right answers. SAS Consulting provides expert advice and help at all stages in a project's life cycle. Specific services range from solution discovery workshops, through to cleaning and analysing your data, evaluating your architecture, and imple-menting the right business solution to address your needs. We provide all the help you need to drive project success. SAS Consulting has been audited by the BVQI and certified to ISO9001: 2000 update/ TickIT ISO9001: 2000 update. This covers the delivery of produc-tion systems as well as the provision of service- based consulting. All of our consultants are also SAS certified professionals. Learn more at: www. sas. com/ uk/ consulting