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SAS ® Professional Services SAS ® Live Web Training gives your staff the flexibility to learn online, log-ging in when and where it is convenient Each course is modular enabling staff to learn whilst keeping on top of their day- to- day responsibilities. Support SAS ® Installation and Configuration Service encompasses the entire set-up process for a SAS deployment. This service covers documentation, instal-lation, hot- fix application, testing and high level knowledge transfer across all platforms. SAS ® Hotfix Review takes advantage of our consultants expertise to ensure all required hotfixes are applied quickly and effectively. During a review our experts will conduct a detailed assess-ment of your current level of hotfixes applied to your SAS deployment both on the server and client side. SAS ® Mainframe Optimisation Service provides expert recommen-dations to improve the efficiency and effectiveness of your SAS mainframe deployment. Focusing on optimising your reporting processes and making more of MXG software for performance monitoring and capacity planning, we will review your use of SAS on your mainframe and recommend enhance-ments to improve productivity. SAS ® Premium Support Service is an extension of your company's internal resource, providing you with superior levels of business support and personal attention from a dedicated, specialist team for a fixed annual fee. The service extends SAS' world- class customer support by providing an additional ' pro-active' and preventative service. Education Team Performance Assessment is delivered by SAS education special-ists who will assess your teams' skills and map them against your processes and procedures. The end result is a prioritised set of recommendations for tuning performance and planning long term improvement. SAS ® Public Training Programme offers a range of regular, job- role based courses at education centres through-out the UK, Ireland and online. They also include a package of post- course support and development. SAS ® Custom Events Programme provides a cost- effective and flexible way of educating your staff. Training can be tailored to your requirements and held either at your premises or one of our education centres. SAS ® Partner Academy is a unique network of technical consultants and aims to improve SAS implementations, stimulate your consultants' thinking, exchange ideas on how to best imple-ment the SAS Business Analytics Framework and other SAS solutions and acquire industry recognised quali-fications. SAS ® Rapid Adoption Service will help you to quickly implement and adopt new processes, policies and applications. It enables you to design, develop and deliver computer- based SAS training for multiple users so they can learn or update the specific skills needed to operate your SAS deployment. About SAS SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve per-formance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW ® . www. sas. com/ uk The knowledge to make the most of your investment in SAS.

856UK0309 SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2008, SAS Institute Inc. All rights reserved. SAS UK WITTINGTON HOUSE HENLEY ROAD MEDMENHAM MARLOW BUCKS SL7 2EB + 44 1628 486933 WWW. SAS. COM/ UK