210 www. bus- ex. com JANUARY 10 W hat set Amano USA Holdings, Inc. apart from others in the industries it serves are its continual investments in technology and manufacturing, coupled with its core values founded in a deep respect for the people it interacts with, including its employees and its customers, says Michael Lee, president and CEO of the Roseland, New Jersey- based company. " Our vision is quite simple. We want to be the very best in all our markets; we focus on sustaining our growth through constant innovation in research, design and development; and finally, we strive to provide nothing less than superior customer service and care." A strong corporate culture is a primary source of pride for the company employing 550 people nationwide. " We set high performance expectations that we try to build into our overarching philosophy of continuous improvement of products, processes, systems and people while continuously focusing on our customers," continues Lee. " We do this in our factories with a kaizen approach to manufacturing, utilizing the latest production techniques. I feel very strongly about making our company a rewarding place to work. I believe I have the best job in the world, which is to create a work environment that enables Amano USA's research and development is at the heart of its solutions to three main industries. April Terreri clocks in Smart solutions people's talents, energies and careers to flourish." These elements provide the foundation upon which Amano USA operates three major business divisions: parking systems and solutions; time management and security access solutions; and floor- care products and systems. The company, established in 1964, reported $ 135 million in revenues in 2008. Amano USA operates three facilities, including two manufacturing plants and its 40,000- square- foot corporate office complex in New Jersey. Its Cincinnati factory occupies 70,000 square feet, and its Sparta, North Carolina, factory occupies 100,000 square feet. The company distributes its solutions through a national network of dealers and branch offices. Its 20 branch locations throughout the country house primarily the parking business operations and to a lesser extent the security access segment. " These branches house sales operations as well as repair centers where our technicians repair customers' equipment," explains Lee. " When our products fail in the field, our technicians can determine what went wrong, and they feed that information to our quality and design group." Most branches also have a small warehouse where equipment is dispatched and from which the equipment is retrieved and installed at customers' sites, thereby increasing the level of attentive customer service.
Amano USA Holdings, Inc. JANUARY 10 www. bus- ex. com 211 solutions