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David Brown Gear Industries but our time schedule is tight, and it will happen this year." All of this requires highly skilled staff. For the past five years, the company has been tackling the skills shortage by taking two graduate engineers every year directly from university. " We train them and then see if they want to stay with us, or if we want them to stay. Currently, around 50 per cent have remained in the company." At the other end of the spectrum, an apprentice training scheme was launched two years ago, which combines training at a new in- house education centre at the Benoni plant and training at the local college. Through these two initiatives, the company is acquiring and training new staff in the highly specialised area of gear and gear box manufacture. More than that, it is ensuring that the skills and knowledge its existing staff have built up over years of service can be passed on to the next generation of engineers, maintaining the standards of quality and reliability upon which the company's reputation is based. - Editorial research by Robert Hodgson large parts being moved around the factory, good health and safety practices are vital. " We have zero tolerance on health and safety throughout the group," Gorman says. At the customer facing end of the business, relationships are of great importance, according to Gorman. " We always listen to the voice of the customer, and find out what they're looking for." This then directs research and product development as well as new services. DBGI has always strived to be the best of class. Perhaps the most exciting development in recent years, though, has been on the service side of the business, and this is directly in response to customers' needs. With little capital investment currently going into new mining projects, customers are increasingly requiring service and repair for their existing equipment. A new service section has been installed at the Benoni plant and the company is examining the options for investing in similar facilities in the Northern Cape Province and at Witbank, Mpumalanga Province. " We're currently looking at either renting or buying sites, February 10 www. bus- ex. com 57

Lex Henning, managing director of premier civil engineering firm Civcon, tells Jane Bordenave how his company has achieved 30 years of excellence in civil engineering construction future the Engineering 58 www. bus- ex. com February 10