page 1
page 2
page 3
page 4
page 5
page 6
page 7
page 8
page 9
page 10
page 11
page 12
page 13
page 14
page 15
page 16
page 17
page 18
page 19
page 20
page 21
page 22
page 23
page 24
page 25
page 26
page 27
page 28
page 29
page 30
page 31
page 32
page 33
page 34
page 35
page 36
page 37
page 38
page 39
page 40
page 41
page 42
page 43
page 44
page 45
page 46
page 47
page 48
page 49
page 50
page 51
page 52
page 53
page 54
page 55
page 56
page 57
page 58
page 59
page 60
page 61
page 62
page 63
page 64
page 65
page 66
page 67
page 68
page 69
page 70
page 71
page 72
page 73
page 74
page 75
page 76
page 77
page 78
page 79
page 80
page 81
page 82
page 83
page 84
page 85
page 86
page 87
page 88
page 89
page 90
page 91
page 92
page 93
page 94
page 95
page 96
page 97
page 98
page 99
page 100
page 101
page 102
page 103
page 104
page 105
page 106
page 107
page 108
page 109
page 110
page 111
page 112
page 113
page 114
page 115
page 116
page 117
page 118
page 119
page 120
page 121
page 122
page 123
page 124
page 125
page 126
page 127
page 128
page 129
page 130
page 131
page 132
page 133
page 134
page 135
page 136
page 137
page 138
page 139
page 140
page 141
page 142
page 143
page 144
page 145
page 146
page 147
page 148
page 149
page 150
page 151
page 152
page 153
page 154

concerns are high up the agenda, as is access. "The Port of Amsterdam is located behind locks, which constrain the size of the ships that come in," he explains. "They can accept vessels up to 120,000 tonnes with partial loads." In practice, those limitations aren't a major concern as American ports have similar draft limits. "We have paid particular attention to the risks of spillage and pollution. Everything we have here is a closed system-we don't interconnect with hoses, except vapour hoses for processing vapour from ships' tanks. We have integrated environmental systems, including leakage detection-if there is any problem we will know about it immediately and can deal with it straight away." Any spillage that might occur will be in a contained area-the facility has quays and jetties which are all served by fixed loading arm connections. Meeting high environmental standards is a source of pride for Royal Vopak."We went through a long and challenging permit process-on the environmental side, we have met Royal VopakApril 10 www.bus-ex.com 67possibly the tightest standards around," says Dilweg. "Our tanks all have internal floating roofs. When a tank is fully emptied, the internal floating roof 'lands' on its feet-this is approximately a metre above the tank bottom, due to equipment installed. The space between the floor and roof is where vapour gathers, which would be emitted to the air when the tank would fill up again. Vopak, however, has developed an innovative system through which these vapours are recovered and treated, preventing emission. "We are doing things in the terminal that have never been done before, which enabled us to qualify for innovation grants," he continues. "Also, a waste water treatment system will be installed. This system monitors all waste water on the terminal, making sure that no contaminated water is discharged into the environment-even rain water. "We're proud to be able to offer our customers a state-of-the-art facility and to prove that this can be done with the highest level of environmental security in place," he concludes. - Editorial research by Richard Halfhide

Andrew Pelis talks to one market leading manufacturer about the importance of protecting product quality when venturing into new markets, both at home and overseasAll companies will tell you that growth is the key to success but of course the downside is that when it happens too quickly, it can overwhelm a business and even lead to its destruction. It is fair to say that when Hillaldam saw its window of opportunity to enter the global marketplace, it did so with a carefully measured strategy that has helped the company through the recent economic turbulence. Hillaldam Coburn Systems is a long-established South African manufacturer of specialist sliding hardware which is extensively used for doors and windows in homes, offices, schools, hospitals, restaurants, shops, warehouses, factories and aircraft hangers. Over the past five years it has extended its reach beyond being South Africa's market leader, to the UK, Australia, Asia and beyond. 68 www.bus-ex.com April 10Awindoontwhew